An orthopedic second opinion, without the flight

For a great many orthopedic problems, yes. Most of the diagnosis rests on the history, the X-rays or MRI, and how the child moves — all of which travel well over video. During the call the surgeon guides an adult beside the patient through the same clinical tests he would perform himself, and can send a short demonstration video onto your screen so you can see exactly what to do. What a video consultation cannot do is replace hands-on assessment of subtle joint laxity, or take the place of an examination under anaesthesia.

Every X-ray, MRI or CT you have — photographs of the films are fine if you cannot get the digital copies — plus blood reports, previous prescriptions, discharge summaries and operative notes. A short video of the patient walking towards and away from the camera is often the single most useful thing you can send. These are read before the call, so the 20 minutes go on your questions instead of on paperwork.

One flat fee of ₹1200, the same for every patient in the world. On the pricing table above you will see that amount converted into your own currency at the day’s real exchange rate — roughly USD 13, GBP 10, EUR 11 or AED 47, depending on the rate. Your card is billed the rupee amount, so there is no exchange-rate surprise from us. That one fee covers the advance review of your records, the video consultation itself, and the written advice sent afterwards.

Online consultations are held between 5 PM and 9 PM India time. That is roughly 6:30–10:30 AM in New York, 11:30 AM–3:30 PM in London, 12:30–4:30 PM in Berlin, 3:30–7:30 PM in Dubai, and 7:30–11:30 PM in Sydney. You will never be asked to work the conversion out yourself — every email shows the time in your own timezone first, with India time underneath.

You receive written advice by email — the working diagnosis, what should be done next, and what to watch for — phrased so your own local doctor or physiotherapist can act on it. Prescribing is limited to what is safe and lawful to prescribe remotely across borders; where a medicine is needed, the advice is written so your local doctor can issue it.

You are refunded in full. You may decline an offered time and ask for another as many times as you need. Nobody is charged for a consultation that never takes place.

No. The consultation runs inside your web browser on this website — video, your uploaded reports and a chat box all on one screen. Allow the camera and microphone when your browser asks. A Google Meet backup link also arrives with your calendar invite in case your workplace or country blocks the in-page video.

One adult who can move the limb, hold the camera, and follow instructions. Much of an orthopedic examination is done through that person — they become the surgeon's hands. For a child, a parent is ideal. Good light, a clear few metres of floor to walk on, and clothing that lets the affected limb be seen all make a real difference.

Clubfoot and relapsed clubfoot, developmental dysplasia of the hip, cerebral palsy and its orthopedic management, bow legs and knock knees, in-toeing and out-toeing, flatfoot, limb length difference, congenital and post-traumatic deformity, scoliosis, Perthes disease, growth plate injuries, malunited fractures, and second opinions on any orthopedic surgery that has already been advised elsewhere.